Add ANI to Timeline | CIH

Modified on Wed, 7 May at 11:14 AM

This new feature adds ANI (Automatic Number Identification) to the CIH Timeline. Now, you will be able to easily identify numbers on the timeline with the addition of the from/to fields. 

New Frontend Interaction appears when no number is associated because it was created from OneContact Portal. 


This feature is implemented by the following enhancements: 

156912 CIH: Add ANI to timeline | Portal (OneContact Portal 4.41.0 )

159048 Add ANI to timeline | CIHAgentScript (CIH 3.35.0)

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