OneContact Portal's header and menu

Modified on Wed, 9 Oct at 9:43 AM

OneContact Portal has two sections always visible:

 

OneContact Portal's header provides a toolbar that allows you to perform a series of actions:

 

Home_tab_expand.pngResize OneContact Portal's menu. Click to hide the menu's description (only the icons will be visible) or to show them.
Home_tab_apps.pngAccess external applications, such as OneAgent Web and OneContact UC.
Home_tab_Notifications.pngCheck your notifications.
Home_tab_Language.pngSet OneContact Portal's language (English, German, Magyar, Portuguese, French and Spanish available). Click on the flag to select the desired language.
Home_tab_User.pngClick to access your profile.

 

On OneContact Portal menu, you have a list of actions set for your role:

Management_search_box.png

Search

Home_Menu_OfficeTelCDR.png

Office telephony CDRs

Home_Menu_InteractionsHistory.png

Interaction history

Managing_Outbounds.png

Manage outbound campaigns

Reporting_button.png

Manage reporting

Home_Menu_Realtime.png

Monitor in real-time

Home_Menu_Users_and_Teams.png

Manage users

Manage teams

Home_Menu_Campaigns.pngManage campaigns
Home_Menu_Auto-attendants.pngManage auto-attendants
Home_Menu_Distribution_groups.pngManage distribution groups
Home_Menu_Management.pngManagement
Home_Menu_system.pngSystem
Home_Menu_External_links.pngExternal links

 

 

The search box allow you to shortlist the menu actions, in order to quickly get the action you want without the need to go through all the menu:

  1. Insert the action you're looking for. The menu hides all other actions.

 

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