DataStudio final configuration

Modified on Wed, 5 Mar at 3:28 PM

Check the following list to assure a correct use of DataStudio in a OneContact tenant:


  • Ensure Current Roles have additional Data Studio Editor/viewer permissions before logging in to grafana
  • Admins and supervisors have the correct DataStudio editor/viewer permissions before logging in 
  • Any Agent Logged In during activation will show inconsistent values until he logs Out 
  • Component Parameter SendEventsUsingRabbitMQ has to be set as True
  • DS 1.0.0 requires these minimum dependencies: ProvisioningAPI >= 2.23 and ServerManager >= 4.8.221 
  • OneContactCC System must have feature Data Studio Enabled
  • OneContactCC System has the "CORE API'S" in the "API" tab filled for Datastudio:
    • Data Studio API URL: (can be empty)
    • Data Studio API Version: 1.0
    • Data Studio Internal API URL: http:// + GrafanaAPI Service IP
  • Ensure instance/tenant's package has the following feature enabled: "data_studio"
  • PortalAPI logs should show no errors when inside method ">>Entered Method: OneContactDataStudioService.CreateOrganization"
  • Ensure Current Roles have additional Data Studio Editor/viewer permissions before logging in to grafana.

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