Check the following list to assure a correct use of DataStudio in a OneContact tenant:
- Ensure Current Roles have additional Data Studio Editor/viewer permissions before logging in to grafana
- Admins and supervisors have the correct DataStudio editor/viewer permissions before logging in
- Any Agent Logged In during activation will show inconsistent values until he logs Out
- Component Parameter SendEventsUsingRabbitMQ has to be set as True
- DS 1.0.0 requires these minimum dependencies: ProvisioningAPI >= 2.23 and ServerManager >= 4.8.221
- OneContactCC System must have feature Data Studio Enabled
- OneContactCC System has the "CORE API'S" in the "API" tab filled for Datastudio:
- Data Studio API URL: (can be empty)
- Data Studio API Version: 1.0
- Data Studio Internal API URL: http:// + GrafanaAPI Service IP
- Ensure instance/tenant's package has the following feature enabled: "data_studio"
- PortalAPI logs should show no errors when inside method ">>Entered Method: OneContactDataStudioService.CreateOrganization"
- Ensure Current Roles have additional Data Studio Editor/viewer permissions before logging in to grafana.
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