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Overview

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  • Agent's overview

    There are key features used as an agent in order to improve daily work.   OneContactLogin OneContactPortal OneContact Agent QualityMonitoring   O...

  • User profile in OneContactLogin

    Each user has a profile created on OneContact Login. Accessing directly to OneContact Login, displays the profile: The profile displays the follow...

  • Use cases in OneContactLogin

    On this article you can see a step by step login on the following situations: Login successful Forgot password   Login successful When you enter ...

  • OneContact Agent user interface overview

    OneContact Agent's main screen appears after you log in to offer four main areas with different functions: Main toolbarRuns across the top of the...

  • Starting and logging in to OneContact Agent

    To start OneContact Agent, point your browser to https://serverdomain/OneAgentWeb_installname. Fill in the fields: Username and Passwor...

  • Logging out of OneContact Agent

    To log out: You must be logged in as Idle on all services.This means finishing your current work and closing all active sessions. Click Logout: Co...

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