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  2. Supervision and management::Campaigns/Interaction routing and distribution
  3. Outbound campaigns

Outbound campaigns

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  • Outbound view

    On Outbound the outbound campaigns are displayed:   On this page you can: Manage outbound campaign contacts Edit the information displayed Refres...

  • Contacts management usecases

    Contacts are the addresses (phone numbers, emails or URLs) used to reach clients in outbound campaigns. These contacts can be accessed from one of ...

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