Knowing OneContactPortal
-
Interactions history
Click on Interaction history and the menu will expand, allowing you to click on: Outbound Manual
-
Interactions history - Outbound
Outbound allows you to view the list of outbound interactions you handled, in a time period, along with the selected information about them: The o...
-
Interactions history - Manual
Manual allows you to view the list of manual interactions you handled, in a time period, along with the selected information about them: The manua...
-
Accessing my details
On My details you have access to your information: The card displays the following information: Your name and username. Your email. The configure...
-
Checking notifications
It is possible to see any new notifications that have been issued by the system. To do so click on the Management module and open Notifications to ...
-
External links
Clicking on an external link displays the designed URL on the OneContact Portal frame: