Click on Interaction history and the menu will expand, allowing you to click on: Outbound Manual
Interactions history - Outbound
Outbound allows you to view the list of outbound interactions you handled, in a time period, along with the selected information about them: The o...
Interactions history - Manual
Manual allows you to view the list of manual interactions you handled, in a time period, along with the selected information about them: The manua...
Accessing my details
On My details you have access to your information: The card displays the following information: Your name and username. Your email. The configure...
It is possible to see any new notifications that have been issued by the system. To do so click on the Management module and open Notifications to ...
Clicking on an external link displays the designed URL on the OneContact Portal frame: