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  3. Knowing OneContactPortal

Knowing OneContactPortal

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  • Interactions history

    Click on Interaction history and the menu will expand, allowing you to click on: Outbound Manual

  • Interactions history - Outbound

    Outbound allows you to view the list of outbound interactions you handled, in a time period, along with the selected information about them: The o...

  • Interactions history - Manual

    Manual allows you to view the list of manual interactions you handled, in a time period, along with the selected information about them: The manua...

  • Accessing my details

    On My details you have access to your information: The card displays the following information: Your name and username. Your email. The configure...

  • Checking notifications

    It is possible to see any new notifications that have been issued by the system. To do so click on the Management module and open Notifications to ...

  • External links

    Clicking on an external link displays the designed URL on the OneContact Portal frame:

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