Managing Outbound
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Outbound campaigns overview
OneContact Portal supports outbound campaigns with several dialing methods. Contact centers powered by OneContact may use any of the following outb...
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Outbound view
On Outbound the outbound campaigns are displayed: On this page you can: Manage outbound campaign contacts Edit the information displayed Refres...
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Contacts management usecases
Contacts are the addresses (phone numbers, emails or URLs) used to reach clients in outbound campaigns. These contacts can be accessed from one of ...