Office telephony

On the office telephony monitoring page you have access to real-time information about the office telephony.

OfficeTelephony_home.png

On the office telephony monitoring page you can:

 

Current information:

On the office telephony monitoring page the following information is displayed:

On top:

  • Registered extensions - How many extensions are registered.
  • Calls - The amount of calls occurring.
  • Calls to extensions - The amount of calls being made to extensions.
  • Calls to auto-attendants - The amount of calls being made to auto-attendants.
  • Calls to groups - The amount of calls being made to groups.
  • Queued calls - The amount of calls queued.

 

On the cards, on the middle of the screen:

  • Extensions calls - A graphic display of the calls being made to extensions.
  • Auto-attendants calls - A graphic display of the calls being made to auto-attendants.
  • Group calls - A graphic display of the calls being made to groups.

 

Wallboards

Click on Real-time_campaigns_vieaswallboard.png to expand the window.