The following table lists Nubitalk's component parameters. Some of these parameters may be relevant depending on your own system architecture and its possible integration with third-party systems.
On the component parameters page, you can:
Component parameters list
The Component parameters window shows a list of component parameters, along with the selected information about them:
The information available is:
Application | - | The application the component parameter impacts. |
Expression | - | The component parameter's identification. |
Units | - | The component parameter's value type possible. |
Tip: Click on a component parameter, from the list, to see the defined value on the right side of the screen. Click here to see the Component Parameters list.
On the Component parameters homepage you can filter the information displayed:
- Click on
.
- Click on Application on the drop-down menu.
- On Application, click on
.
- Select the category from the drop-down menu.
Note: Click onto delete the filter.
There are parameters for the following components:
Application | Description |
Global | Apply to interaction sorting algorithms, and screen recording. |
BaseService | |
NotifierService | |
TimerService | |
Agent | Apply mainly to the OneContact Agent application and third-party systems (like OneConnect for Siebel) that integrate with it. |
Supervisor | Apply to supervisor users and their permissions in the Nubitalk system. |
RouterService | Apply to the distribution of interactions. |
IMGateway | |
ScriptEngine | Apply to scripts running in Nubitalk. |
ServerManager | Apply to sessions, monitoring, provisioning and services management. |
CallControl | Apply to SIP operations and telephony traffic. |
StatisticsService | Apply to statistical tracking, monitoring and archiving. |
Script | |
OneAgentUpdater | Apply to the automatic updates feature of the OneContact Agent application. |
OneSiebelConnectUpdater | Apply to the location of script assemblies and configuration files of the Siebel application. |
ListManagement | Apply to contact management. |
ListManagementWebService | |
OneWebMail | |
MessageControl | |
Click2Interact |
Component parameters configuration
On the Component parameter value card:
- Click on
to open the Component parameter value configuration pop-up window.
- Select the desired value.
- Click SAVE to apply changes and close the pop-up window.