Announcements are pre-recorded audio messages that play, at a given time, to inform the client of something like opening or closing hours.
On the Announcements page, you can:
Announcements list
The announcements window shows a list of devices created, along with the selected information about them:
On the Announcements homepage you can:
- Edit the information displayed
- Refresh the information displayed
- Filter the information displayed
- Delete an announcement
To edit the information displayed:
- Click on
to open the settings pop-up:
- On the pop-up:
- Click on the check box of the information you want displayed.
- The selected columns have a
and are presented on a list on top.
- The unselected columns have a
and are present on a list below.
- Click SAVE to apply changes.
-
The information available for selection is:
Name - The announcement identification. Type - The announcement type. Number of uses - The announcement usage. Public - The announcement accessibility. Interruptibily - The announcement repetition. Tip: Click on an announcement, from the list, to open that announcement configuration page.
To refresh the information displayed:
- Click on
.
To filter the information displayed:
- Click on
.
- Select a category from the drop-down menu.
- On the selected category, click on
.
- Select the desired itens.
Note: Click onto delete the filter.
To delete an announcement:
- Select the announcement(s) by clicking on the row's checkbox.
- On the top right-side of the screen, click on
to delete the announcement(s).
or - Click on
on the announcement's row.
- Click on Delete from the drop-down menu.
Add Announcement
If you select Create Announcement, when asked to select an audio file, a pop-up window will appear:
On the Create announcement pop-up window:
- Insert the announcement name.
- Select if the announcement is available all users.
- Select if the announcement can be interrupted or has to play until the end.
- Select if the announcement is the Default announcement.
- Select the upload file type, from the drop-down menu.
- Audio TTS (audio file created with a Text-To-Speech tool, currently powered by Bing Speech API) or Video TTS:
- Select the language, from the drop-down menu.
- Select the voice, from the drop-down-menu.
- Insert the announcement text to be converted to audio.
- Click on Preview audio, to listen to the announcement.
- Click CREATE to save the announcement and close the pop-up window.
Edit Announcement
Click on the announcement, on the list, to open the announcement Profile:
Edit announcements allows you to:
Edit announcement information
Click on to open the announcement pop-up window:
On the Edit announcement pop-up window:
- Insert the announcement name.
- Select if the announcement is available all users.
- Select if the announcement plays in loop.
- Select the upload file type, from the drop-down menu.
- Audio TTS (audio file created with a Text-To-Speech tool, currently powered by Bing Speech API) or Video TTS:
- Insert the announcement name (mandatory).
- Select the language, from the drop-down menu.
- Select the voice, from the drop-down-menu.
- Insert the announcement text to be converted to audio. (mandatory)
- Click on Preview audio, to listen to the announcement.
- Upload Audio or Upload Video:
- Insert the announcement name (mandatory).
- Drag and drop an audio file or click to upload the audio file.
- Audio TTS (audio file created with a Text-To-Speech tool, currently powered by Bing Speech API) or Video TTS:
- Click CREATE to save the announcement and close the pop-up window.
Edit announcement
Click on to open the drop-down menu:
On the drop-down menu you can:
- Delete - Delete the announcement.
Note: Announcements can only be deleted when they're not assigned to a campaign.
See the announcement usage
On the announcement usage you can see the list of users associated with this announcement.