Announcements are pre-recorded audio messages that play, at a given time, to inform the client of something like opening or closing hours.

On the Announcements page, you can:

• See the announcements created
• Create announcements
• Edit announcements

 

Announcements list

The announcements window shows a list of devices created, along with the selected information about them:

 

On the Announcements homepage you can:

• Edit the information displayed
• Refresh the information displayed
• Filter the information displayed
• Delete an announcement

 

To edit the information displayed:

• Click on  to open the settings pop-up:
  
• On the pop-up:
  
  • Click on the check box of the information you want displayed.
  • The selected columns have a  and are presented on a list on top.
  • The unselected columns have a  and are present on a list below.
  • Click SAVE to apply changes.

• The information available for selection is:

  Name	-	The announcement identification.
  Type	-	The announcement type.
  Number of uses	-	The announcement usage.
  Public	-	The announcement accessibility.
  Interruptibily	-	The announcement repetition.

  Tip: Click on an announcement, from the list, to open that announcement configuration page.

 

To refresh the information displayed:

• Click on .

 

To filter the information displayed:

• Click on .
• Select a category from the drop-down menu.
• On the selected category, click on .
• Select the desired itens.

Note: Click on  to delete the filter.

 

To delete an announcement:

• Select the announcement(s) by clicking on the row's checkbox.
• On the top right-side of the screen, click on  to delete the announcement(s).
  or
• Click on  on the announcement's row.
• Click on Delete from the drop-down menu.

 

Add Announcement

If you select Create Announcement, when asked to select an audio file, a pop-up window will appear:

On the Create announcement pop-up window:

• Insert the announcement name.
• Select if the announcement is available all users.
• Select if the announcement can be interrupted or has to play until the end.
• Select if the announcement is the Default announcement.
• Select the upload file type, from the drop-down menu.
  • Audio TTS (audio file created with a Text-To-Speech tool, currently powered by Bing Speech API) or Video TTS:
• Select the language, from the drop-down menu.
• Select the voice, from the drop-down-menu.
• Insert the announcement text to be converted to audio.
• Click on Preview audio, to listen to the announcement.
• Click CREATE to save the announcement and close the pop-up window.

 

Edit Announcement

Click on the announcement, on the list, to open the announcement Profile:

Edit announcements allows you to:

• Edit the announcement information
• Edit the announcement profile
• See the announcement usage

 

Edit announcement information

Click on  to open the announcement pop-up window:

On the Edit announcement pop-up window:

• Insert the announcement name.
• Select if the announcement is available all users.
• Select if the announcement plays in loop.
• Select the upload file type, from the drop-down menu.
  • Audio TTS (audio file created with a Text-To-Speech tool, currently powered by Bing Speech API) or Video TTS:
    • Insert the announcement name (mandatory).
    • Select the language, from the drop-down menu.
    • Select the voice, from the drop-down-menu.
    • Insert the announcement text to be converted to audio. (mandatory)
    • Click on Preview audio, to listen to the announcement.
  • Upload Audio or Upload Video:
    • Insert the announcement name (mandatory).
    • Drag and drop an audio file or click to upload the audio file.
• Click CREATE to save the announcement and close the pop-up window.

 

Edit announcement

Click on  to open the drop-down menu:

On the drop-down menu you can:

• Delete - Delete the announcement.

Note: Announcements can only be deleted when they're not assigned to a campaign.

 

See the announcement usage

On the announcement usage you can see the list of users associated with this announcement.