OneContact Portal is Collab's Cloud Contact Center answer to the needs of our customers. With it, you can tackle the challenges presented without huge investment or knowledge required.
OneContact Portal is a fully-featured omnichannel platform that combines Voice, Video, Chat, E-mail and Social Media campaigns management. You can address any type of communication with a single platform and keep your clients history all in one place.
Since OneContact Portal is fully browser-based, no coding skills or software installation are required. Just open the browser and you're ready to go! The site is optimized for a 1920 x 1080 resolution.
Security is a major concern, so OneContact Portal is powered by Microsoft Azure, the most comprehensive set of certifications of any cloud service provider.