The session and telephony operations are available on the Readiness toolbar:
Click the following buttons to access the contact handling functionalities for telephony sessions (audio or video calls):
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Ready (global) | Ready for all campaigns. |
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Ready | Ready for a specific campaign. |
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Ready all | Ready for all campaigns. |
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Not ready (global) | Not ready for campaigns. |
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Not ready | Not ready for a specific campaign. |
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Not ready all | Not ready for all campaigns. |
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Not ready reason | Insert a Not ready reason. |
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Signed in | Sign in to a campaign. |
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Not signed in | Sign out of a campaign. |
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Sign in all | Sign in to all campaigns. |
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Sign out all | Sign out of all campaigns. |