Logging out of OneContact Agent

To log out:

  1. You must be logged in as Idle on all services.
    This means finishing your current work and closing all active sessions.
  2. Click Logout:

  3. Confirm or remain logged in:


Note: If the normal logout fails you are prompted for a forced logout.
Warning: If an agent closes the browser without logging out and the KeepAgentLoggedInOnClose parameter is set to true the agent will stay logged until performing a logout .