Logging out of OneContact Agent

To log out:

  1. You must be logged in as Idle on all services.
    This means finishing your current work and closing all active sessions.
  2. Click Logout:

    logout_1.png
  3. Confirm or remain logged in:

logout_2.png

Note: If the normal logout fails you are prompted for a forced logout.
Warning: If an agent closes the browser without logging out and the KeepAgentLoggedInOnClose parameter is set to true the agent will stay logged until performing a logout .
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