OnePhone 1.2.6

Release Details

Release Date

June 15, 2018

Issues

Enhancement Details

Issue Details

Issue #92795

Title
If OAWeb accepts call before this is received in OnePhone, call is not established

Component
OnePhone

Detailed Information
If OAWeb accepts call before this is received in OnePhone, call is not established.

Reproduction Steps
1. Log in SalesForce
2. Log in OneAgentWeb
3. OnePhone opens and register is done
4. Make a manual call using OAWeb interface
5. Call reaches the OnePhone but it is not automatically answered
6. OAWeb terminates call after timeout and there is a notification "The phone needs to answered to issue the operation."
7. Open Console logs, OAWeb has "acceptForOnePhone" before OnePhone has received the call: "Received offer"

Severity
High

Resolution
OnePhone deals with the OneAgent accept request even if the call is not delivered yet

Version Detected
2.5.4.1100