Main screen

OneAgent Mobile main screen allows the following fields:
Main_default_screen.png

  • Help request (1) - Allows to ask help from a supervisor.
  • Messages (2) - Displays the messages sent to you:
    • Supervisor Messages
    • Public Shelf Warnings
    • Private Shelf Warnings
      Note: When you have an unread message, the icon turns red Message_alert.png.
  • Agent options (3) - Allows basic options:
    Settings_button.png
    • Settings
    • Help - Opens the knowledge base.
    • Logout - Logs you out of the application.
  • Menu tab (4) - Main tab operations.
  • Home tab (5) - Customizable home page. 
  • Script tab (6) - Customizable script page.
  • Interaction tab (7) - Email, chat and IM interaction tab.
  • Server icon (8) - displays the server connection status:
    • Server_Green.png - Server registered
    • Server_Red.png - Server unreachable