Why do we have upgrade problems?

When upgrading a system, make sure you read all the instructions and complied with the pre-conditions and/or special notes. E.g.: Visual C++ Redistributable is required and mentioned in the special notes for new releases.


OneSetup has an UnAuthorized error. How can I fix it?


If you're getting an error message like the image above, your password is incorrect:

  1. Click on Toubleshooting2.png to open the Package Repository pop-up window.
  2. Insert the password.
  3. Click Close to apply changes.