Starting and logging in to OneAgentWeb

To start OneAgentWeb, click (if available) its desktop shortcut, or point your browser http://myserver/WebAgent.

If the automatic login feature is enabled, you are logged in with your Windows user and domain credentials.
Otherwise, you are requested to fill in the fields:

  • Username and Password are mandatory.
  • Extension is optional.
    If your default extension is configured, it will be used if you leave this field blank.
  • Instance is required if the server is unable to derive it from resolving the address.
    Pictured below is an example of a failed resolving, in which case Instance must be manually typed in.
  • Click Login.

Note: after you log in, you may be prompted to allow/deny access to the microphone, and to allow unsafe scripts to run. Allow both.

To start OneAgentWeb, click (if available) its desktop shortcut, or point your browser http://myserver/WebAgent.

If the automatic login feature is enabled, you are logged in with your Windows user and domain credentials.
Otherwise, you are requested to fill in the fields:

  • Username and Password are mandatory.
  • Extension is optional.
    If your default extension is configured, it will be used if you leave this field blank.
  • Instance is required if the server is unable to derive it from resolving the address.
    Pictured below is an example of a failed resolving, in which case Instance must be manually typed in.
  • Click Login.

Note: after you log in, you may be prompted to allow/deny access to the microphone, and to allow unsafe scripts to run. Allow both.
Note: In load balancing scenarios OneAgentWeb can reconnect to a new web server in a transparent fashion, with a token authentication, allowing fallover to another server without loosing the current session. To know more about load balancing scenarios, click here.