The CIH application gives you the possibility through the front office application to:
To find customers:
- Click in the Customers tab:
- Type in the text box the desired search term.
- Click in to search for the customer.
The search result will show all customers obeying to your search, with the complete name and a thumbnail:
- If you select one of the Customers, a preview pane will appear:
- Click to open the Customer detailed page:
To find issues:
- Click in the Issues tab:
- Type in the text box the desired search term. If you want to define a time window for the issues, click in Advanced and define the Start Date and End Date.
- Click in to search for the issue. The search result will show a list with all issues obeying to your search:
- If you click on the issue Id a issue detail window will open: