Importing Issues

To import issue types to your CIH system:

  1. In the CIH BackOffice go to Issues -> Issue import:

    issue_import_path.png

  2. In the Issue import window click in Download template file. An excel file will be downloaded.
  3. Open the Excel file and edit it according to the instructions existing on the 2nd sheet of the excel file:

    issue_import_excel.png

  4. After you have saved and exited the excel file, back in CIH click in New Import. Browse for the file you want to import. If the import is successful, the file will be displayed in the file list with a check-mark in success.

    issue_import.png