OneContact CC 3.x is Collab's answer to current tendencies, call center needs and best practices while heading into the future. OneContact CC 3.x has a lot of changes and new features that make it easier to use, simpler to install and lighter on system usage.
Save time on routine tasks, speed the installation and broaden your reach spectrum, meeting new goals and markets, while increasing the call numbers.
Some of the new features include:
- IMAP protocol
- OneSocket LZ4 compression
- Conference with x participants and conference rooms
- Encoded OnePark media files
- SQL Server Always-On
- Reject calls with unsupported codecs
- Support TCP communication for SIP in CallControl
- Start and run OneContact in azure cluster
As ever, we keep listening: if at any time you wish to ask a question, make a comment, learn more about OneContact, or how it can improve your business performance, please click here to contact Collab.
We are happy and ready to help.