Hunting groups

A hunting group defines groups of extensions identified by a unique address (DDI or short number). When a call is received for a hunting group, the group extensions are tried depending on the hunting group's type.
There are five hunting group types:

  • Sequential: Extensions are tried sequentially. This can be cyclic, that is, after the last extension is tried, the first one will be tried again and so on.
  • Sequential startup: Extensions are tried sequentially at startup. After that, the arrival of a new call will try the extension after the last ringing extension in the previous call. It can be cyclic, that is, after a full round is taken, the first extension will be tried again and so on.
  • Random: The first extension to be tried is selected randomly. It can be cyclic, that is, after the last extension is tried, the first extension will be tried again and so on.
  • Parallel: All extensions are tried at the same time and the first one to answer will get the call. The others will be disconnected.

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